Resume

Responsible for lab maintenance, lab order processing, lens surfacing, lens finishing and inspecting completed spectacles. As lead, provide technical consultation for retail associates as well as lab team.

Top selling sales associate for 9 consecutive months while also fulfilling lab responsibilities

Using Jira/Xray created and executed multiple test campaigns for the Aegean Airlines onboard WiFi portal and the Inmarsat Maritime Crew and Ferry portals

Wrote post-test reports for these campaigns and presented the reports for our customers

Hardware testing on aircraft bound servers using the Linux terminal

Installed AISM (Advanced Integrated Services Manager) Simulators and virtual machines, as well as implementing Open Virtual Switching through the Linux terminal and created my own documentation

Analysed Apple's CNA device capture using tcpdump and wireshark to improve inflight customer service

Independently learned and implemented 'ArcGIS' (Geographic Information System)

Creating maps from field data and presenting it in accordance with government standards.

As captain of the UBCO Valorant team I motivated our team and led us to playoffs

Hosted and coordinated online tournaments and events on campus